Terms & Conditions
Terms & Conditions
Last Updated: January 10, 2025
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Member”) and RepPreps LLC, doing business as Trenzii (“Trenzii,” “we,” “us,” or “our”), governing your use of the Trenzii website and membership service (collectively, the “Service”).
Acceptance Of Terms
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
Membership And Subscription
Trial Period
- New members are eligible for a 10-day trial period for $1.00
- Trial payment is processed immediately upon registration
- Access to the Service terminates immediately upon trial cancellation
- No refund of the trial fee is provided upon cancellation
Regular Membership
- Monthly subscription fee of $9.97
- Billed automatically following trial period
- No minimum subscription length required
- Subscription charges are non-refundable
- Members may cancel up to 5 days before next billing date
- Access terminates immediately upon cancellation
- No prorated refunds for partial months
Ordering And Shipping
Order Requirements
- Valid membership required for all orders
- One item per order
- Unlimited orders permitted
- $5.95 shipping fee per order
- Continental United States shipping only
Delivery
- Delivery timeframe: 5-20 business days
- Shipping through various carriers
- No guarantee of specific delivery dates
- Tracking information provided when available
Account Responsibilities
Account Security
- You are responsible for maintaining account confidentiality
- You must immediately notify us of unauthorized access
- You are responsible for all activity under your account
Accurate Information
- You must provide accurate and complete information
- You must update information as necessary
- False information may result in account termination
Prohibited Conduct
You agree not to:
- Use the Service for unlawful purposes
- Attempt to circumvent any Service features
- Share your membership with others
- Engage in abusive ordering practices
- Resell products obtained through the Service
- Manipulate prices or shipping fees
- Submit false payment information
- Create multiple accounts
Termination
By Member
- Cancel through account settings
- Cancellation effective immediately
- No refunds for current billing period
By Trenzii. We reserve the right to suspend or terminate your account:
- For Terms violations
- For suspected fraudulent activity
- For abusive behavior
- At our sole discretion
- Without prior notice
- Without refund
Intellectual Property
All Service content is owned by Trenzii or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Disclaimer Of Warranties
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TRENZII DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation Of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRENZII SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
Indemnification
You agree to indemnify and hold harmless Trenzii and its officers, directors, employees, and agents from any claims arising from your use of the Service or violation of these Terms.
Modifications
To the Service We reserve the right to modify or discontinue any aspect of the Service at any time without notice.
To the Terms We may modify these Terms at any time. Continued use of the Service constitutes acceptance of modified Terms.
Governing Law
These Terms shall be governed by the laws of the United States and the state of Florida, without regard to conflict of law principles.
Contact Information
For questions about these Terms, please contact our Customer Support team:
Trenzii
{companyAddress}
Email: support@trenzii.com
Phone: {companySupportPhone}
SMS: {companySupportSMS}
Chat: {companySupportChat}
Business Hours: {companyBusinessHours}
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.