Privacy Policy

Privacy Policy

Last Updated: January 10, 2025

This Privacy Policy describes how Trenzii (operated by RepPreps LLC, “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services at trenzii.com.

Information We Collect

Personal Information: When you create an account or place an order, we collect:

• Full name
• Shipping address
• Billing address
• Email address
• Phone number
• Payment information (processed securely through Stripe)

Technical Information: We automatically collect:

• IP address
• Browser type
• Device information
• Cookies and tracking data
• Website usage information
• Log data

How We Use Your Information

We use your personal information to:

• Process your membership subscription
• Fulfill your orders
• Process payments
• Communicate about your orders and account
• Send marketing communications
• Improve our services
• Prevent fraud and abuse
• Comply with legal obligations

Information Sharing

We share your information with:

• Shipping partners to deliver your orders
• Payment processors to handle transactions
• Product suppliers to fulfill orders
• Marketing service providers
• Analytics providers
• Law enforcement when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Personalize content
• Track marketing effectiveness

You can control cookies through your browser settings.

Marketing Communications

You may opt out of marketing communications at any time by:

• Following unsubscribe instructions in our emails
• Contacting customer service
• Adjusting your account settings

Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account
• Process your orders
• Comply with legal obligations
• Resolve disputes
• Prevent fraud

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Download your data

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through:

• Email notification
• Website notice
• Account alert

Contact Information

For questions about this Privacy Policy or our privacy practices:

Trenzii

{companyAddress}

Email: support@trenzii.com

Phone: {companySupportPhone}

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Review our California Privacy Policy and contact us for more information about exercising these rights.

International Users

Our services are only available to users in the continental United States. We process all data within the United States.

Legal Basis for Processing

We process your personal information based on:

• Contract performance (membership agreement)
• Legal obligations
• Legitimate business interests
• Your consent